图片名称

Rotatable reservoir for Cordless Water Flosser P11 Series

"How to Remove the Water Reservoir from the Device:

The reservoir is removable. Please rotate the water reservoir and the device body in opposite directions, as shown in the attached picture; there isn't any switch.

 

To clean the Water Reservoir:

 

Fill the tank with a mixture of 2 parts water and 1 part white vinegar.

Let the solution sit in the reservoir for 3-5 minutes to allow for effective cleaning.

Rinse the reservoir by repeating the process with a full reservoir of clean, warm water.

This simple cleaning method helps remove impurities and maintain the hygiene of the water reservoir in your device. Remember to perform this cleaning routine regularly for optimal performance and cleanliness.

 

For the Leaking Situation:

There may be a slight water leak from the seal of the shell, which is normal. We have protected the motor, battery, and circuit board in separate compartments to ensure water doesn't reach these key parts. Therefore, any extra water remaining inside the shell will seep out slowly after use.

 

 

Note: Water Flosser products are not intended to store liquid between uses - be sure to empty your product after each use.

 

Symptom: Water leaking from the bottom of the reservoir

Solution:

 

Our suggestion is to let the device run for several more seconds after each cleaning to drain extra water out from the tip.

If yours still leaks a lot of water after trying this suggestion, that's abnormal.

If the product is within the 1-year warranty, please contact the H2ofloss after-sales team for a new replacement reservoir.

If the product warranty has expired, please go to the H2ofloss Online Store to find replacement water reservoir tanks or contact the H2ofloss after-sales team to purchase a replacement reservoir."

H2ofloss after-sales team 

E-mail: Support@h2ofloss.com (US&CA)

E-mail: h2ofloss2023@outlook.com(EU)